Ara
The cloud management plane for the whole POTS IN A BOX® fleet — the reason a line fault becomes a ticket you close from a browser instead of a truck roll.
- Fleet-wide remote access
- Line-status alerts
- No-reboot config changes
- RESTful API
What Ara does.
The expensive part of an analog line was never the line. It was the truck. Ara removes the diagnostic visit from the equation: line state, configuration, firmware and logs are all reachable remotely, so most faults are identified — and often resolved — before anyone is dispatched.
Best fitMulti-site fleets where a truck roll costs more than the line does.
Device operations
- Access
- Real-time device access across the deployed fleet
- Lifecycle
- Remote reboot, remote firmware upgrade, factory reset
- Configuration
- Get and set parameters, config upload and download
- Change behaviour
- Configuration changes apply without a device reboot
- Diagnostics
- Remote syslog download
Monitoring and integration
- Monitoring
- Line-status monitoring with alerts and live push notifications
- API
- RESTful API for provisioning, billing and OSS/BSS integration
- Access control
- Role-based access control, SSO
- Security
- End-to-end encryption
Zero truck rolls for diagnostics.
Every capability below removes a reason to send someone to the site. That is the entire commercial argument for managing a fleet this way, and it is what makes our managed support offer economic across multi-site portfolios.
- 01
Remote device access
Reach any deployed unit in real time — no site visit, no on-site technician.
- 02
Reboot and firmware
Remote reboot and firmware upgrade across the fleet or a single endpoint.
- 03
Parameter control
Get and set parameters, upload or download configuration, factory reset.
- 04
Line-status monitoring
Per-line status with alerts and live push notifications when a line changes state.
- 05
No-reboot configuration
Configuration changes apply without restarting the device, so a fire panel never loses its path.
- 06
Syslog retrieval
Pull device syslogs remotely for diagnostics and incident review.
- 07
RESTful API
Provisioning, billing and OSS/BSS integration against a documented API.
- 08
Role-based access
RBAC, end-to-end encryption and SSO across the management plane.
What we will not claim.
A missing certification is a fact worth publishing. Here is exactly where this product stands.
Ara is a management platform, not a signalling path. It does not carry alarm or 911 traffic and holds no equipment certification of its own — the certifications that matter for a life-safety installation belong to the hardware and to the network carrying the call.
Network layer
The device credentials above cover the equipment. The service obligations — E911 address association and dispatchable location, 911-call notification to designated contacts, and Kari’s Law and RAY BAUM’S Act support — are met on the MIX Networks voice network that carries the line. See how the three layers fit together.
Compare the alternatives.
- DataRemote · 5G
90X1
Sites with 5G coverage carrying fire, elevator or emergency endpoints.
View specs - DataRemote · LTE
90X2
Sites without 5G, and anywhere FirstNet priority access matters.
View specs - DataRemote · Modular · 5G RedCap
90X5
Signal-difficult buildings — basements, interior cabinets, thick-wall construction.
View specs
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